Operations Intern
Our incident runbook is referenced in three documents and does not exist. Writing it is a real job.
- Stipend
- ₹5,000 / month
- Duration
- 3–6 months (flexible)
- Location
- Remote — anywhere in India
Who can apply: Students and recent graduates — any stream
We've had more applications than we can read properly, and collecting more while people wait would be worse than saying so. The role isn't filled — check back, or leave your email on the careers page and we'll tell you the moment it reopens.
Where you’d start
Start with what is missing: that runbook, a database restore nobody has tested, and a support process that does not exist yet because we have no users. Build all three before they are urgent.
What you’d do
- Answer user support questions and route the ones you cannot answer.
- Write and maintain help articles and internal documentation.
- Coordinate across people so things do not fall between the cracks.
- Turn a recurring manual mess into a checklist or a small process.
What we need from you
This is the real bar. If you meet it, please apply — we would rather teach the rest.
- Clear written English.
- Reliability. If you say Thursday, we plan around Thursday.
- Comfort with spreadsheets and picking up new tools.
Nice to have — genuinely optional
Not having these will not count against you.
- Any customer-facing or event-organising experience.
- Interest in process and automation.
- A second Indian language for support.
What you’ll learn
Customer support in healthcare, documentation, process design, and a broad view of how an early-stage company operates.
What we offer
- A ₹5,000/month stipend, paid monthly.
- Fully remote — work from anywhere in India, no relocation.
- Flexible 3–6 months, and we will work around your exam and semester dates.
- Real work on a live codebase or live content, not a sandbox project.
- A completion certificate and a letter of recommendation that describes what you shipped.
- Direct working contact with the founder — no layers, quick answers.
Being honest with you
We would rather you know this before applying than after joining.
- We are pre-launch and small. Some weeks are messy and priorities move.
- ₹5,000/month is a learning stipend, not a salary. Please weigh that honestly against your situation.
- We cannot promise a full-time offer at the end — that depends on funding. If it happens, you will hear it from us directly and early.
- You will need your own laptop and a workable internet connection.
How to apply
This is how it works when applications reopen.
- Fill in the form on this page — six questions and a file, about five minutes. No account needed.
- Attach your CV (a single PDF is perfect) and anything you have built — GitHub, Figma, a blog, a reel, a college project. Coursework counts.
- In three or four sentences, tell us why women’s and family health interests you. We read every one of these.
- No cover letter template needed. Plain, specific writing is better.
- Prefer email? careers@shely.health with the role in the subject line reaches the same place.
What happens next
- We read your application and reply either way, usually within a week.
- A 20–30 minute call to talk through your interests and answer your questions.
- One small take-home task, scoped to about 3–4 hours. We do not set unpaid multi-day assignments.
- A final call, then a decision.